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Terms of Service

This website is operated by wavefloatmall. Throughout the site, the terms “we”, “us” and “our” refer to wavefloatmall, operating under our legal global corporate identities synchronizing our central technology development headquarters held by Hangzhou Weifu Technology Co., Ltd. (杭州苇芙科技有限公司) located at Room 1448, No. 19 Daguanyuan Road, Daguan Street, Gongshu District, Hangzhou City, Zhejiang Province, China, alongside our regional logistics frameworks located in the United States. 

We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Section 1 - Online Store Conditions & Permitted Use

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. Our product assortments—which are strictly limited to functional lighting configurations and contemporary illumination essentials aligned with our documented retail frameworks—are intended for personal, lawful consumer use. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction. A breach or violation of any of the Terms will result in an immediate termination of your Services.

Section 2 - Secure Transactions & Recognized Payment Frameworks

To maximize consumer financial data transparency and website infrastructure integrity, all transaction and checkout channels throughout our digital storefront are managed strictly over hyper-text transfer protocol secure (HTTPS) pipelines utilized by industry-standard secure socket layer (SSL/TLS) encryption protocols. Transactional balances are settled and captured exclusively through the compliance-verified, globally recognized payment processing network of PayPal. No alternative credit card groups or external digital settlement processing channels are maintained or authorized on this storefront to minimize consumer data security risks.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We focus on maintaining accurate product specifications, installation parameters, and electrical descriptions on the Site. However, we do not warrant that material on this site is error-free, completely accurate, or fully current. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information. Any reliance on the material on this site is at your own risk.

Section 4 - Fulfillment Boundaries & Shipping Tiers

To support fulfillment tracking integrity, transactional delivery services are exclusively restricted to valid physical delivery destinations located within the contiguous United States (the lower 48 states). We do not coordinate, support, or authorize delivery to Alaska, Hawaii, P.O. Boxes, APO/FPO military bases, or international jurisdictions at this time.

All eligible standard orders follow a designated 1-to-2 business days processing window, with a daily order cutoff time established strictly at 5:00 PM (MT), Monday through Friday. Our shipping tiers and estimated delivery timelines follow structured operational parameters defined as follows:
* Standard Free Shipping: Estimated transit time of 3 to 5 business days, provided at a standard zero ($0.00) cost profile across all consumer checkout balances shipped to valid contiguous United States locations. There are no minimum order thresholds or baseline pricing parameters required to unlock standard free ground shipping.
* Expedited Shipping Option: Customers may optionally select 1-to-2 business days expedited transit at a flat rate premium of $12.99.
* Customs, Tariffs, and Import Fees: Because our technology networks and international supply lines are integrated with our global center operated by Hangzhou Weifu Technology Co., Ltd., all necessary import customs clearances, federal import tariffs, and duties required for lawful United States market entry are fully prepaid and borne by wavefloatmall. Consumers will incur zero ($0.00) hidden customs fees or unexpected tariff surcharges at final delivery.

Pursuant to standard domestic commerce frameworks, final transactional delivery validation remains anchored exclusively to official domestic carrier data logs. Carrier-logged delivery verification constitutes contractual fulfillment of our service obligations.

Section 5 - 30-Day Refund & Return Framework Linkage

All consumer transactions initiated on our storefront are systematically bound to our formal 30-Day Return & Refund Protocols. Consumers retain a comprehensive 30-day return validation window starting from the documented date of carrier package delivery. 

To execute an authorized return, the consumer must perform specific mandatory actions: first requesting a formal Return Merchandise Authorization (RMA) tracking token via our official electronic gateway ([email protected]) and providing valid order identifiers alongside verification that the lighting configurations or component assortments remain in their unutilized condition with original packaging intact. 

Return Freight & Handling Surcharges:
* Consumer Preference Returns: If an authorized return arises from consumer preference adjustments or buyer remorse, the return shipping cost is fully borne by the customer, and a flat rate shipping label fee ($5.99) will be systematically deducted from the final refundable balance.
* Product Defect Returns: If a return is initiated due to an audited product defect or processing error verified by our desk, wavefloatmall will bear 100% of the return transit costs.
* Restocking Fees: We enforce a zero ($0.00) restocking fee and zero handling fee protocol on all authorized returned items satisfying our basic packaging validation criteria.

Section 6 - Financial Disbursal & Balance Routing

Approved order cancellations managed within our standard 2-hour post-purchase grace period or verified return refunds are executed systematically under standard financial processing timelines. Approved refund balances will be issued exclusively to original PayPal account balances within a standard processing window of 5 to 7 business days for your financial institution to post the transaction to your account statements. We do not support alternative refund routing destinations to prevent financial processing risks.

Section 7 - Governing Law & Venue

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Montana and applicable United States federal frameworks, without regard to conflict of law principles. Any legal inquiry, compliance correspondence, or dispute resolution arising from these terms shall be submitted exclusively to the competent jurisdictions corresponding to our domestic correspondence office below.

Section 8 - Corporate Infrastructure & Contact Information

Our brand ownership, merchant compliance frameworks, and regional logistics assets are managed via our central correspondence office. For product specifications, architectural lighting parameters, or return guidelines, our Compliance Desk remains accessible exclusively via our electronic email gateway: [email protected] or by physical mail at our designated corporate mailing address below:

wavefloatmall Compliance Desk
1205 S Higgins Ave, Suite 202, Missoula, MT 59801, United States

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